Global Medical Response, Inc.

Fire Captin in Westlake, LA
Requisition ID

Job Description

The Fire Captain directs the activities of all Fire personnel during an assigned shift. Responds to emergencies and performs fire suppression/EMS activities, rescue, damage control and property preservation. Maintains a state of readiness of facilities and equipment by scheduled inspections, testing and maintenance. Promotes the health and safety of the department.  Although firefighting and rescue work are the most difficult and responsible areas of activity, the major portion of time is spent drilling and studying methods, techniques, and organization, and in routine duties in the care and maintenance of customer property and equipment.  


This is considered a safety sensitive position and is subject to the both, the Company’s and the Client’s Industrial Drug and Alcohol Testing Policy, which includes: pre-employment testing, post-accident testing, random testing, reasonable suspicion testing, return to duty testing and follow-up testing. 




Administration Task: 

  • Prepares timely and accurate reports and maintains company files in an up-to-date status, as required.  Reports include but not limited to, Daily Unit logs (214), Activity Reports, PCRs, Accident reports, Reimbursement reports, and electronic mail. 
  • Monitors the work and training schedule, and communicates with team members in preparation for the assignment. 
  • Stays abreast of all company communication including but not limited to emails, newsletters, memos, meetings, videos. 
  • Maintains confidentiality with employee, customer and contractual information. 
  • Maintains the company reputation through positive direct contact with customers, agencies, vendors, subcontractors and the public.  Regularly and clearly communicates with management additional contractual opportunities with current and prospective customers. 
  • Abides by and reinforces the Company’s objectives, rules, regulations, policies, procedures, mission, guiding principles, and advocates for them. 
  • Understands the scope of work, regulatory requirements and other special contractual obligations for each customer they are assigned. 
  • Attends meetings, participates in conference calls and reads and understands all company communications including policies procedures, Career Development Guide. 

Supervision and Team Development: 

  • Supervises a team in the performance of the technical aspects of their work and takes charge of complex and difficult tasks, as appropriate.  Determines work procedures based on contractual scope of work, assigns work to personnel, and monitors the work performance of their team. 
  • Develops responsibility and teamwork among the members of their team in the accomplishment of work tasks by assuring each employee understands their work responsibilities, delegating responsibility and authority to personnel who can effectively fulfill them, and encouraging communication with and among employees. 
  • Keeps subordinates and superiors adequately informed of significant matters which affect their work, attitudes, and morale.  Advises and consults with their immediate supervisor on a regular and ongoing basis. 
  • Assures the performance of their team in accordance with the objectives and priorities established by the Company/Client's Rules and Regulations, Mission, Vision, and guiding principles. 
  • Monitors the quality and quantity of the work performed by subordinate personnel by frequently reviewing the work methods utilized and the timeliness of those work methods; identifies and documents problems in quantity and quality of work and takes prompt and effective corrective action. 
  • Objectively and constructively evaluates the performance of subordinate personnel, promptly letting the employee know how well they're doing, and recommending remedial training and discipline when necessary. 
  • Motivates their team by providing recognition and a sense of achievement when a job is well done, and helping assigned personnel learn new skills so they feel a sense of personal growth and advancement. 


  • The Captain is accountable for evaluating the effectiveness of each team member, identifying effectiveness at level of work and skill competence.  This will be communicated in a 1-1 discussion daily to each team member. 
  • The Captain will document on a daily/weekly basis employee’s performance to include positive recognition, identify potential for higher level of work (Promotion), adjustment to work, additional skills training, cross-training, reassignment or de-selection.  This documentation will be used in conjunction with the full annual review of their assigned team members. 

Team Morale: 

  • The most critical work product in our company requires high levels of cooperation and support between team members in collateral working relationships.  It is incumbent on the captain to create positive working relationships that promote teamwork and high levels of trust among team members. 
  • The captain will clearly assign tasks in such a way that each team member understands not only their own task assignment, but the task assignments of those people they work around.  Where work product is handed off from one team member to another, or one team to another, the team members will discuss the quality standards that each team member needs from other team members. 
  • The captain will create circumstances where team members provide feedback to each other, in a respectful way related to quality standards, pace of work and safety practices. 
  • The Captain will require positive feedback practice during times of low stress activities using project debriefs, brainstorming best practices, team teaching and cross training, so that during periods of high stress, the team can operate at high levels of cooperation, support and trust. 


  • The Captain is accountable for evaluating the morale of the team, identifying team behavior that promotes teamwork and identifying team behavior that is destructive to teamwork. 
  • The captain will review the team members each month in a 1-1 discussion with the captain’s manager, to identify steps the captain may take to promote teamwork and discourage behavior that is destructive to teamwork. 

Routine Operations: 

  • Assigns and supervises the work of maintaining fire apparatus, the fire station, and related grounds, facilities, equipment, and supplies during a work shift to ensure that all apparatus, equipment, facilities, and supplies are in a readily available, safe, and useful condition. 
  • Identifies ways to streamline operational methods and tactics and proposes changes to management staff. 
  • Maintains control over equipment, supplies, and materials utilized by their team.  Has an adequate knowledge of their immediate response area and project specific activities. 
  • Develops a daily work assignment for their team, establishing the priorities of the work, and reviewing and adjusting the assignments to fit climatic conditions and workload.  Makes daily assignments to their team in accordance with the schedule. 
  • Maintains a state of uninterrupted vigilance of the team during routine standby operations to effectively and promptly respond to action. 
  • Plans, organizes, directs, and controls project safety inspections.  Conducts inspections on a timely and frequent basis to eliminate workplace hazards, enforce fire/rescue plans, and provide safety education to the team, customer and public. 


  • Participates, and assists in conducting and documents daily job hazard analysis, tailboard safety meetings and fire/rescue plans with team and project workforce. 
  • Reports to supervisor and documents the condition of assigned apparatus, facilities, equipment, and supplies on the appropriate forms and promptly communicates with supervisor needs to maintain a state of readiness. 
  • Maintains positive customer relationships, promotes all GMR services, maintains services within the scope of work and maintains a positive reputation of the company. 


  • Leads and participates in the response of a team to reported emergencies, such as fires, rescues, accidents, medical assistance, and other hazardous conditions, as well as other assigned calls. 
  • Assesses the situation and acts on the conditions found utilizing industry best practices within the scope of training and contractual obligations. 
  • Assures calls for service are responded in a safe and timely manner, including the prompt and correct size- up, assessment, and type of the response, and that the scene is set up properly to provide proper traffic flow, and prevents the occurrence of injuries to assigned personnel. 
  • Promptly communicates emergency situations to the duty chief when safe to do so, and documents all actions once the situation is mitigated. 


  • Using best efforts and within scope of work promptly respond to all emergencies safely using established protocols, policies and training to effectively mitigated. 
  • Clearly, promptly and accurately documents all actions related to each incident, accident or emergency to the site Battalion Chief. 


  • Conducts orientation, training, and practice drills in all phases of firefighting and related emergency rescue/medical services response to develop and maintain the capabilities and readiness of subordinate personnel. 
  • Conducts timely and frequent training related to apparatus, equipment, supplies, safety inspections, physical fitness, accident prevention, monitors, and response times of their team members. 
  • Maintains knowledge, skills and proficiency by attending Training drills and completing Target Solutions assignments, within due dates, as directed by the company. 
  • Maintains an adequate level of physical fitness to meet job requirements. 
  • Maintains current certifications in Fire, Rescue, and EMS. 
  • Keeps abreast of new tactics, procedures, programs, and technologies in the fire suppression and prevention. 



  • Daily conducts a safety message and a training topic with assigned team and documents the topics on the daily Unit log. 
  • Maintains current Target Solutions assignments as assigned by the company. 
  • Maintains a current CPR/AED certification. 
  • High School Diploma 
  • Challenges, issues, philosophies, principles and tactics associated with firefighting, fire prevention, Technical Rescue, inspection and equipment maintenance, training, emergency medical service, modern management, planning, organization, motivation, and communication techniques. 
  • Thorough knowledge of the Incident Command System. 

Core Competencies: 

To perform this job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position: 

  • COMMUNICATION SKILLS: Excellent written and verbal communication skills.  Strong organizational and analytical skills.  Ability to provide efficient, timely, reliable and courteous service to customers.  Ability to effectively present information. 
  • REASONING ABILITY: Ability to comprehend, analyze, and interpret complex documents.  Ability to solve problems involving several options in situations.  Requires advanced analytical and quantitative skills. 
  • COMPUTER SKILLS: Advanced computer software application (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and Internet navigational skills.  Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously. 

Physical Demands: 

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. 
  • The employee must occasionally lift or move up to 100 pounds. 
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

Position Type/Expected Hours of Work: 

  • The work is generally shift work consisting of 12 hours on duty and 12 hours off duty, or 24 hours on duty and 48 hours off duty, depending on the assignment. 



  • Travel is usually limited to one time per year for live fire burns, 2-5 day duration. 


Work Environment: 

  • The employee will be exposed to noise levels ranging from moderate to very loud, from open areas to very cramped confined spaces.  
  • The employee may be required to work at heights above ground and/or confined spaces within the plant premises. 
  • The work environment will subject the employee to heavy traffic conditions both in responding to emergency calls and when attempting extrications at emergency scenes.  


  • Minimum Qualifications: 
  • 21 years old AND 
  • One (1) year industrial fire brigade experience 
  • Must possess a Transportation Security Administration’s “Transportation Workers Identification Credential (TWIC) card 
  • Minimum Training Requirements: 
  • State Firefighter 1 or higher 
  • Hazardous Materials - Operations 
  • NFPA 1041, Fire Officer I 
  • State or National Registry, EMR, EMT-B, EMT-A or Paramedic (dependent upon assignment) 
  • CPR/AED  
  • Desirable Qualifications: 
  • NFPA 1081, Exterior Fire Brigade Member 


Physical ability test, medical examination, oral interview, drug screening and background verification/checks 


Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed